Shipping policy

Welcome to Dress 2 Impress Ltd. We are committed to providing reliable, secure, and worldwide fashion delivery for all our customers. This Shipping Policy explains our order processing times, shipping methods, estimated delivery timelines, international shipping details, and important information regarding deliveries.

By placing an order with Dress 2 Impress Ltd, you agree to the terms outlined below.

Order Processing Time

All orders are processed after payment confirmation. Since we work with trusted global fulfillment partners, some products are made-to-order or shipped directly from our supplier network.

Processing Time:

  • Standard processing time: 2–7 business days
  • During peak seasons, sales events, or holidays, processing may take slightly longer.
  • Orders placed on weekends or public holidays will begin processing on the next business day.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information where available.

UK Shipping

We proudly ship across the United Kingdom.

Estimated UK Delivery Times

After processing, estimated delivery times within the UK are:

  • Standard UK Delivery: 3–7 business days
  • Express UK Delivery (where available): 1–5 business days

Total estimated delivery time for UK orders:

5–14 business days

Please note that delivery times may vary depending on:

  • Product availability
  • Supplier location
  • Courier delays
  • Weather conditions
  • Peak shopping periods

International & Worldwide Shipping

Dress 2 Impress Ltd offers worldwide shipping to customers across Europe, North America, Africa, Asia, the Middle East, Australia, and other international destinations.

Estimated International Delivery Times

Europe

  • 5–14 business days after processing

United States & Canada

  • 5–14 business days after processing

Africa

  • 7–20 business days after processing

Asia & Middle East

  • 7–18 business days after processing

Australia & New Zealand

  • 7–20 business days after processing

Total estimated international delivery time:

7–27 business days

Some remote areas may experience longer delivery windows depending on local courier services and customs clearance.

Customs, Duties & Import Taxes

For international orders, customs duties, VAT, import taxes, and handling fees may apply depending on your country’s regulations.

These charges are:

  • Determined by your local customs authority
  • Not included in the product or shipping price unless stated otherwise
  • The responsibility of the customer

Dress 2 Impress Ltd is not responsible for delays caused by customs processing.

Tracking Your Order

Most orders include tracking information. Once your package has been dispatched, you will receive:

  • A shipping confirmation email
  • A tracking number (where applicable)

Please allow up to 48 hours for tracking updates to appear.

Multiple Item Orders

As we work with multiple trusted production and global fufillment partners, items from the same order may arrive separately.

This helps us:

  • Deliver products faster
  • Source products efficiently
  • Maintain premium product quality worldwide

You will receive separate tracking updates if your order ships in multiple packages.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

Dress 2 Impress Ltd cannot be held responsible for:

  • Incorrect addresses provided at checkout
  • Failed delivery attempts
  • Lost packages due to customer address errors

If you notice an error in your shipping information, contact us immediately before your order ships.

Delayed or Lost Packages

While we work with reliable international shipping partners, occasional delays may occur due to:

  • Customs inspections
  • Weather disruptions
  • Courier issues
  • High shipping demand periods

If your package appears delayed or lost, please contact our support team and we will assist you as quickly as possible.

Contact Us

For shipping questions, tracking assistance, or delivery concerns, please contact our customer support team through:

Dress 2 Impress Ltd Customer Support Chat widget

We are committed to providing a smooth, secure, and stylish worldwide shopping experience.